Our FAQs

How big are your brownies/bars?
They are big! In most instances, they are more than double the size of
the average brownie on the market. Weighing in at between 120gms-
160gms and measuring approximately 7cm x 7cm x 3cm.

Will your delivery fit through my letterbox?
This is highly unlikely! Unless you have a large letterbox, our bakes are too big. We send out via DHL who are very good at following any special delivery instructions provided. They also give a time period for any delivery which you can go in and change, as required.

Do you charge for delivery?
All prices include DHL delivery.

How long before I receive my order?
We try to send out within 3-5 working days. We do not usually send out
on Fridays to avoid any over the weekend delays.

Can I include a gift note?
Absolutely! All orders are accompanied with a card detailing the
products included with space for a handwritten note to be added. Just
add the note you want written and we will enclose it with your order.
We’re very happy to do this!

Are prices included with my order?
No. Prices/costs are confirmed to the person who places the order – not
within the delivery.

Can I choose a delivery date?
Yes. Just include this information with your order and we will despatch to
arrive on the requested date – as far as this is within our control.

How long will my products keep?
We recommend that our brownies/bars/cakes can be kept wrapped in
foil for two weeks out of a fridge (in a cool, dry environment) and three
weeks in a fridge. They all can be frozen for up to 6 months – just allow
to defrost naturally or in a fridge ( a few hours) or zap in the microwave.

Do your products contain nuts?
The products that currently contain nuts or nut products are listed below.
All other bakes do not contain physical nuts but are baked in an area
where there is cross contamination in the air.
All American Bar
Drunken Pig in the Mud Brownie
Marzipan Brownie
New Yorker Brownie
Peanut Butter Brownie
Pecan Pie Bar
Cranberry and Pistachio Blondie
Truffle Walnut Brownie
Carrot Loaf Cake
Vodka Amaretto Loaf Cake

Can I see a list of ingredients/allergens?
These can be found here.

Are your products vegetarian?
Yes, other than our Butterscotch Caramel Bar which has marshmallows
on and in it.
(Note: on products where we use marshmallow fluff, this is vegetarian)

Are your products vegan?
No, our standard range of products all use real butter and free range
eggs.
(Note: watch out for a new vegan version of our Heaven Sent Brownie
coming soon)

Do you have any Gluten Free?
We currently offer our Gluten Free Heaven Sent brownie at all times. We
have been asked to offer other flavours too – please follow us to keep up
to date with our gluten and wheat free product launches. Please note
there is cross contamination in the air, of gluten, so we do not
recommend eaten by coeliacs.

Do you have any Dairy Free?
Yes. See our Dairy Free Brownie, which is made with plant based butter
and dairy free chocolate. Again, there is cross contamination in the air.

Are your products halal?
We use all natural ingredients - free range eggs, real butter, pure vanilla
extract, flour and sugar, and no animal gelatine. (other than our
Butterscotch Caramel Bar because of the marshmallows which contain
gelatine). This means they are “halal-friendly”, as we do not use any
alcohol in our baked goods either (other than our Drunken Pig in the
Mud Brownie).

Are your products kosher?
They are not kosher certified. We use all natural ingredients - free range
eggs, real butter, pure vanilla extract, flour and sugar, and no animal
gelatine. (other than our Butterscotch Caramel Bar).

Do you have any egg-free products?
Our Pecan Pie Bar uses no eggs.

Do your products contain alcohol?
Only one – our Drunken Pig in the Mud Brownie (the name kind of gives
it away!)